Case/Ingersoll Parts-Barneveld Implement-top notch

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Case/Ingersoll Parts-Barneveld Implement-top notch

Postby petersin » Fri Apr 20, 2012 1:57 am

I am taking the time to write this reference regarding Barnveld impliment because I was very impressed with their customer service & knowledge.

Briefly, I ordered, and they prompty sent the correct hyd pump for my 446 case, but, "murphy's law, for some reason the' new" pump shaft was larger in diameter than the pump shaft on my machine thus my Lovejoy coupling would not fit the new pump.

I called, left a message, Bill soon returned my call. I explained the problem, gave him dimentions , He said he wanted me to be satisfied and would search for the correct coupling. He soon called back with good news and sent the coupling to me at no charge. I will send my old coupling to him.
It was a pleasant experience dealing with him

Thank You Bill, Peter Singleton
petersin
 
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Joined: Mon Mar 07, 2011 12:57 am

Case/Ingersoll Parts-Barneveld Implement-top notch

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